Junior RM Executive Fresher Job

Job Title: Relationship Manager
Location: Kaikondrahalli, Bangalore
Position Type: Full-time

Employee Value Proposition:
Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
Employees get free lunch and snacks.
Monthly reward and recognition to outstanding performers.
Employees get a promotion every 6 months based on performance.
Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and an increase in salary.
Accelerated career growth of employees and one can become UH in another 3 months' time)
Regular team parties and Annual Day outings for all employees.



Qualification/Education and other requirements:

Education- Any Graduate
Excellent verbal and written communication.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Language required: English & Hindi (mandatory), Kannada/Tamil/Marathi/Telugu (optional)
Proficient in MS Office (Excel, Word).
Should be flexible for the day shift- (9 hours of login between 8 AM - 10 PM).
Comfortable with working 6 days a week and the week off will be on weekdays.


Key Responsibilities:

1. Act as relationship manager for the Paid customers of NoBroker.
2. Build sustainable relationships and trust with customer accounts through open and interactive communication.
3. Identify and assess customers needs.
4. Service customers in finding the right tenant/house as per the requirement of the customer.
5. Dial outbound and attend inbound calls of customers and leads.
6. Use internal tools and methods to provide the best possible service to the customer.
7. Negotiate with leads on behalf of customers.
8. Keep the customer up-to-date on the progress of his account.
9. Follow communication procedures, guidelines, and policies.
10. Go extra mile to provide excellent customer service

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