Junior Sales Executive Fresher Job

Key Responsibilities:

1. Sales generation: Proactively engage with customers to understand their needs, preferences, and budget constraints, and recommend suitable semi-precious gemstones and jewelry pieces to meet their requirements.
2. Product knowledge: Develop a comprehensive understanding of semi-precious gemstones, including their characteristics, properties, origins, and value propositions, to effectively communicate with customers and drive sales.
3. Customer consultation: Conduct personalized consultations with customers, both online and offline, to provide expert guidance on gemstone selection, jewelry design, and customization options, ensuring a positive and memorable shopping experience.
4. Product presentation: Showcase the beauty and uniqueness of semi-precious gemstones and jewelry through engaging product presentations, demonstrations, and storytelling techniques, highlighting their aesthetic appeal and symbolic meanings.
5. Relationship building: Build and maintain strong relationships with customers through attentive service, follow-up communication, and personalized recommendations, fostering trust and loyalty to the brand.
6. Upselling and cross-selling: Identify opportunities to upsell and cross-sell additional products and services, such as matching jewelry sets, complementary accessories, or customization options, to maximize sales revenue and enhance the customer's shopping experience.
7. Order processing: Efficiently process customer orders, including payment transactions, shipping arrangements, and order tracking, ensuring accuracy and timeliness in fulfillment to meet customer expectations.
8. Market awareness: Stay informed about industry trends, market demand, competitor offerings, and customer preferences within the semi-precious segment, providing insights and recommendations to support sales strategies and product development initiatives.

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