Junior Telecaller - Female Fresher Job

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Actively hiring
Junior Telecaller - Female

Kolkata

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
18 Nov' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Accurately record customer interactions, feedback, and service requests in the company's CRM system.
2. Establish and maintain positive relationships with clients and technicians through regular phone calls.
3. Generate regular reports on customer satisfaction, service performance, and other relevant metrics.
4. Coordinate with technicians to confirm appointments and address any scheduling conflicts.

Note:
Experienced Profiles (1 year experience) can earn up to 130000 CTC
Fresher Profiles can earn up to 108000 CTC

Skill(s) required

Bengali Proficiency (Spoken) English Proficiency (Spoken) English Proficiency (Written)

Other requirements

1. EPF/ESI will start after 1 year of service.

2. Excellent verbal and written communication skills.

3.Strong customer service orientation and problem-solving abilities.

4. Proficient in using computer systems and software applications, including CRM systems.

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

2

About Bezt Labs

BEZT (Bezt Labs Private Limited) is currently a stealth startup and home to a disruptive game changer in the making.
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Hiring since December 2023
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