Junior Telecaller Fresher Job

As a junior telecaller at Pecksmart, you will be an integral part of our dynamic team, responsible for communicating effectively with potential customers. Your role will involve interacting with clients over the phone, providing information about our products and services, and addressing any queries they may have.

Key Responsibilities:

1. Conducting outbound calls to prospective customers and promoting our products.
2. Handling inbound calls and providing exceptional customer service.
3. Maintaining accurate records of customer interactions in MS-Excel.
4. Following up with customers to ensure satisfaction and promote loyalty.
5. Collaborating with the sales team to generate leads and achieve sales targets.
6. Utilizing MS-Office to create reports and analyze data for decision-making.
7. Demonstrating proficiency in both spoken and written English, as well as Hindi, to effectively communicate with a diverse customer base.

If you have a passion for communication, strong English and Hindi language skills, and proficiency in MS-Excel and MS-Office, we invite you to join our team at Pecksmart and contribute to our success in providing top-notch customer service.

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