Junior Travel & Tourism Executive Fresher Job

Key responsibilities:

1. Manage end-to-end international flight bookings, including itinerary planning, seat selection, and fare optimization, using booking systems
2. Provide excellent customer service by addressing inquiries, resolving issues, and offering travel solutions
3. Stay updated on airline schedules, travel regulations, and industry trends to provide accurate information
4. Liaise with airlines, travel partners, and customers to coordinate seamless travel arrangements
5. Utilize effective sales techniques to promote and sell international flight itineraries, exceeding established sales goals
6. Handle and resolve issues related to flight bookings, cancellations, or changes, ensuring customer satisfaction
7. Prepare and maintain accurate travel documents, including itineraries and e-tickets
8. Ensure compliance with international travel regulations, visa requirements, and health and safety protocols
9. Generate reports on booking trends, customer preferences, and revenue performance

Requirements:

1. Ability to think "out of the box" and create innovative travel itineraries
2. Proficient in computer applications and booking platforms
3. Strong customer handling and convincing skills
4. Experience in handling travel products and services
5. Excellent communication and customer service skills
6. Ability to work in a fast-paced environment and multitask effectively
7. Flexibility to work in rotational shifts, including early mornings
8. Degree, diploma, or certification in Hospitality, Travel Management, or related field preferred

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