Job Description of Booking Coordinator Cum Reservation Profile
Key responsibilities:
1. Managing the assigned account/s on online and offline channels
2. Distribution of rates and inventory to optimize the revenue
3. Managing the product and price parity on online channels
4. Manage reservations for assigned account/s from online and offline channels and ensure proper delivery of the same to concerned teams.
5. Managing the guest reviews on online channels
6. Analyzing the competitors to ensure better performance of assigned account/s
7. Analyzing the visibility of assigned account/s on online channels
8. Monitoring the content of assigned account/s on online channels and reporting the issues to the concerned team
9. Managing PR with key stakeholders of assigned account/s and regular business channels for continuous support
10. Work closely with the marketing team for the execution of various campaigns on social media to target future business
11. Exploring new channels and markets to increase the distribution of rates, inventory of assigned account/s and organization reach.
12. Managing guest feedback on online platforms.
Requirements:
1. Good communication skills in Hindi & English (reading, writing, and verbal)
2. Ability to understand basic math calculations (commercial calculations)
3. Convincing skills
4. Well-versed with computer operating and internet browsing
5. Problem solving approach
6. Team Player
7. Ready to learn new things and concepts
Expand Hotels (A Unit of Dhani Corporation) started its journey in July 2014, and now we are one of the best revenue management and hotel marketing companies in India. We only believe in -Always Deliver more than expected- and what we get in returns, happy clients which establish us as a successful venture today. The strength of our team is just we love what we are doing, so we came up with the best ideas to provide the best solutions for hotels' revenue, online reputation, marketing problems, and definitely the results are awesome. The echoes of our dreams are endless because they put smiles on our clients' faces. We do provide a wide array of services to our hotel partners like hotel consultancy, digital marketing, revenue management, website development, brand marketing, online reputation management, SEO, SMO, professional photography and many more.
