Maintain accurate records of customer interactions.
Analyze customer feedback and data to identify trends and areas for improvement.
Offer expert consultation to prosthodontists and general dentists in complex cases.
Regular coordination with different department
Any other duties as required by the Management from time to time.
Key Responsibility Area :
Resolving the complaints received from doctors with the team.
Monitor & Listen to team members call, give feedback and resolve any issues related to complex cases.
Identifying and conducting training of team members to maximize their potential.
Implement strategies to improve customer satisfaction and loyalty.
Stay up-to-date with industry trends and best practices.
Should be comfortable working in only Non Clinical role.
Excellent communication and interpersonal skills
Ability to multitask
Excellent Time management
Mon to Sat working.
Annual CTC: ₹ 4,00,000 - 5,28,000 /year
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
