1. Welcome calls and onboarding: Conducting welcome calls to all new customers to introduce them to Ojo Life's services and gather information about their dietary preferences, goals, and any specific requirements
2. Meal plan creation: Creating personalized meal plans based on the customer's dietary needs, preferences, and health goals. This includes ensuring that the meal plans are balanced, nutritious, and aligned with Ojo Life's offerings
3. Regular follow-ups: Conducting regular weekly follow-ups with customers to track their progress, address any concerns or challenges they may be facing, and provide ongoing support and guidance
4. Renewals: Managing the renewal process for meal plans, including reminding customers about upcoming renewals, discussing any changes or updates to their meal plans, and ensuring a smooth renewal process
5. Feedback collection: Collecting feedback from customers about their meal plans, overall experience with Ojo Life, and any suggestions for improvement. This feedback can be used to continuously improve Ojo Life's services and offerings
6. Nutritional guidance: Providing customers with ongoing nutritional guidance, education, and support to help them achieve their health and wellness goals
7. Collaboration with team: Collaborating with other team members, such as chefs and customer service representatives, to ensure a seamless customer experience and optimize the effectiveness of the meal plans
8. Stay updated: Staying updated with the latest research, trends, and developments in nutrition and wellness to ensure that Ojo Life's offerings are in line with current best practices
Ojo Life is a direct-to-consumer Delhi-based wellness and lifestyle brand providing healthy food to consumers on a daily basis. Ojo Life is a niche entrant to the health food subscription market and provides food enriched with superfoods and exotic ingredients. Ojo Life is a true believer in cultivating a lifestyle that is centered around well-being and is enjoyable every day.
