Office Coordinator Fresher Job

Key Responsibilities:

1. Loan grievance handling:
a. Address and resolve customer grievances related to loans in a timely and professional manner.
b. Maintain accurate records of all grievances and follow up on pending cases.
c. Coordinate with relevant departments to ensure prompt and effective resolution.

2. Administrative support:
a. Perform general office duties such as filing, data entry, and document management.
b. Assist in scheduling meetings, managing calendars, and coordinating appointments.
c. Ensure smooth office operations by managing office supplies and equipment.

3. Excel and data management:
a. Utilize basic MS Excel skills to create and maintain spreadsheets for tracking and reporting purposes.
b. Input and manage data related to loans, grievances, and other office functions.

4. Communication:
a. Serve as the first point of contact for customers and internal stakeholders regarding loan-related inquiries.
b. Communicate effectively with customers to gather necessary information and provide updates on grievance status.
c. Draft and distribute internal and external communications as needed.

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