1. Handle client queries
2. Manage a volume of inbound calls
3. Generate and process invoices
4. Allocate and track orders and returns
5. Implement and administer procedures to enhance operations
6. Optimize inventory readiness and order fulfillment to ensure maximum sales
7. Receive, prioritize, process, and identify incoming orders according to the sales policy and customer requirements
8. Create calibration certificates
9. Make stock entries
ALM is mainly into instrumentation related to sensing, measuring, and control of pressure including differential pressure, flow, temperature, relative humidity, and level & allied products. Our business mainly consists of analog & digital sensors/instruments for HVACR/BMS/EMS/textile & industrial automation. These instruments are manufactured by us as well as imported from reputed global manufacturers and marketed in India and elsewhere. The products are catered to various industries including HVACR, building automation for green buildings, the clean room industry, pharma, semiconductor, chemicals, electronics, power plants, nuclear plants, oil & gas industries including but not limited to pollution control, dust collection systems, etc.