Customer Service Associate Fresher Job (Part time)

Customer Service Associate

Ahmedabad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,64,000 ₹ 2,00,000 - 2,64,000 /year
Experience
0-2 years
0-2 years experience
Apply By
18 Oct' 24
Posted 2 weeks ago
Fresher Job
Part time

About the job

Key responsibilities:

1. Conduct outbound calls to potential customers in the US
2. Communicate effectively to understand customer needs and generate leads
3. Maintain a high level of professionalism and customer service orientation
4. Utilize scripts and product knowledge to gather and qualify leads
5. Document and update customer records based on interactions
6. Meet and exceed daily and monthly targets for lead generation and call quality
7. Contribute to team targets and collaborate with colleagues to achieve goals
8. Adhere to company policies and procedures consistently
9. Provide regular reports and updates on call outcomes and lead quality

Skills and Qualifications:

1. Strong verbal communication skills in English (Preferred)
2. Ability to work night shifts aligned with US timings
3. Prior experience in customer service or sales preferred but not mandatory
4. High school diploma; additional education or certification in customer service is a plus

Work Environment:

1. Fast-paced and target-driven environment
2. Opportunity for career growth and skill development in the BPO industry

Skill(s) required

English Proficiency (Spoken) Problem Solving
Earn certifications in these skills
Salary
Duration: 3 months
Salary during probation: ₹15,000 - 17,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,64,000 /year

Perks

5 days a week Health Insurance

Number of openings

20

About Digital Media LLP

We provide lead generation services, empowering businesses with data-driven strategies to capture high-quality leads. Your success starts with our lead generation expertise.
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Hiring since March 2024
3 opportunities posted
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