Field Application Engagement Specialist Fresher Job (Part time)

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Field Application Engagement Specialist

Kanpur, Lucknow, Pune, Mumbai, Jaipur, Chandigarh, Delhi, Ahemdabad Kasora

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
8 Dec' 24
Posted 3 weeks ago
Fresher Job
Part time

About the job

Key responsibilities:

1. App Promotion: Actively engage potential users to download and install the mobile application
2. Customer Education: Guide users on how to navigate the app, highlighting features and benefits to encourage order placement
3. Conversion Optimization: Drive app users to complete their orders, offering assistance, answering queries, and overcoming objections to boost conversion rates
4. Customer Support: Provide support to users who encounter issues during the app download or ordering process, ensuring a smooth user experience
5. Feedback Collection: Gather user feedback on the app's performance, usability, and features to report to the product team for continuous improvement
6. Monitoring & Reporting: Track key metrics, such as app downloads, order conversion rates, and user engagement, and report on progress regularly to the team
7. Collaboration: Work closely with marketing and customer support teams to align app promotion strategies and improve customer experience

Skill(s) required

Digital Advertising English Proficiency (Spoken) English Proficiency (Written) Problem Solving Sales pitch
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Kanpur, Lucknow, Pune, Mumbai, Jaipur, Chandigarh, Delhi, Ahemdabad Kasora and neighboring cities

Other requirements

1. Previous experience in e-commerce, food delivery, or retail app promotion is a plus

2. Basic knowledge of digital marketing and app store optimization (ASO)

3. Familiarity with mobile app functionalities and user experience bestpractices

4. Ability to multitask and work efficiently in a fast-paced environment

5. A proactive and self-motivated mindset with a passion for technology an customer experience

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code

Number of openings

40

About Mirats Insights

Mirats Insights is a global market research company with co-headquarters in Sheridan, Wyoming in the USA, and Lucknow, Uttar Pradesh in India. The company was founded in 2021 and is owned by Mirats (parent company). Mirats Insights offers consumer insights and cloud-based sampling for consumer, business, and healthcare insights.

It launched its sampling and customer feedback management platform which is a practice of improving products, services, and experiences for businesses and other organizations with the help of consumer insights.
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Hiring since March 2022
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