1. Address customer queries by retrieving accurate, relevant information promptly.
2. Maintain customer records securely, ensuring confidentiality and compliance standards.
3. Provide excellent support, ensuring customer satisfaction and efficient communication.
Justdial is India's no. 1 local search engine that has much more to offer than what meets the eye. With more than 25 verticals on the website, the organization that was established in 1996 as a phone-based local directory, today caters to services that include bills & recharge, booking a table, booking a cab, booking movie tickets, deals & offers, flight tickets, events, ordering groceries, ordering food, ordering flowers and many more. At a time when 'work smart' is the daily mantra, Justdial's services aimed at simplifying day-to-day tasks are available at the click of a button. These services are available on the web, app, and WAP. With offices across 11 cities in India, the organization has a team of more than 12,000 employees and has a database of approximately 30 million listings as of September 30, 2020. The services being available in all the major cities, Justdial truly is a one-stop-shop making available anything, anytime, anywhere.
