We're seeking an enthusiastic and eager client servicing/account manager to join our team and learn the ropes of website development project management. You'll work closely with experienced professionals, gaining valuable skills while contributing to impactful projects for our US-based clients.
Key responsibilities:
1. Assist senior colleagues in building and maintaining positive relationships with US-based clients
2. Learn the client engagement lifecycle through onboarding, project scoping, budget management, and timeline adherence
3. Support designers and developers by gathering client requirements and ensuring alignment with project objectives
4. Present design concepts and development updates with guidance from senior team members
5. Contribute to project management tasks under supervision, learning best practices for on-time and on-budget delivery
6. Proactively identify and escalate potential client concerns
7. Assist with generating reports and tracking KPIs
8. Stay informed about industry trends in website design and development
Addictive Media (AM) is a quirky and unique digital design studio where we live, sleep, and bleed design. We work with brands like Dabur, Amazon, NDTV, PVR, Religare, Jindal, Times of India, Hindustan times, Karbonn Mobiles, Intex, etc. on digital projects of varied scopes. We deal with various things like websites, social media, branding, and SEO. We are also among one the few Indian companies to win the CSS design award for one of our initiatives called 'Art Attack'.