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Customer Care Executive - Food Giant Fresher Job (Remote)

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Customer Care Executive - Food Giant

Startek

Work from home

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

20 Apr' 24

Posted 3 weeks ago

Fresher Job

590 applicants

About the job

Key responsibilities:

1. Listening attentively to customer complaints, empathizing with their concerns, and taking appropriate steps to resolve the issues effectively (Complex problems may be escalated to higher-level support or management if necessary)
2. Guiding customers on how to use a product or service effectively
3. Providing instructions, demonstrating features, or suggesting best practices to improve the customer's experience

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Any graduate or undergraduate from a UGC-recognized university

2. Candidates must have good communication skills

3. Candidates must have a laptop with 8 GB RAM & Wi-Fi connectivity with up to 100 Mbps

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

200

About Startek

Website

Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omnichannel customer experience management, back office, and technology services to corporations around the world across a range of industries.

Our vision: Bringing brands across the globe closer to their customers through memorable, personalized experiences.
Our mission: To effectively combine people, technology, and data to deliver customer experience excellence.

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