Customer Care Executive Fresher Job (Remote)

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Customer Care Executive

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 25,00,000 - 30,00,000 ₹ 25,00,000 - 30,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
6 Oct' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Conducting customer satisfaction surveys to understand what areas of the company's services need improvements.
2. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
3. Curating streamlined email and social media communication mediums for offers, updates, and more.
4. Dealing with customer issues and churning out an easy-to-follow solution
5. Managing payment and delivery of customer orders.
6. Helping customers choose the right product for their requirements and budget.
7. Handling customer concerns and complaints in a timely manner.
8. Informing customers of upcoming promotions or deals.
9. Establishing a positive rapport with all clients and customers in person or via phone.
10. Forming reports based on customer satisfaction statistics and helping their team to develop new skills.
11. Fixing appointments based on the availability of customers and clients.
12. Interacting with customers to ensure they have a desirable and shareable experience.

Skill(s) required

Effective Communication
Earn certifications in these skills
Salary

Annual CTC: ₹ 25,00,000 - 30,00,000 /year

Number of openings

15

About TODAY'S FASHION

We have performed multiple tasks related to accessories like manufacturing, logistic performance, telesales, management, marketing, etc.
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Hiring since June 2024
37 opportunities posted
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