Join our dynamic team at Hustlezy as a customer service associate! We are seeking an enthusiastic individual with a strong background in MS-Excel, excellent spoken and written English proficiency, and fluency in Hindi. In this exciting role, you will be responsible for providing exceptional customer service, maintaining accurate records, and ensuring customer satisfaction.
Key responsibilities:
1. Respond to customer inquiries and resolve issues promptly and professionally, using excellent communication skills in both English and Hindi
2. Utilize MS Excel to manage and update customer records, ensuring accurate and up-to-date information
3. Collaborate with cross-functional teams to address customer concerns and provide efficient solutions
4. Assist in managing customer complaints and escalations, ensuring timely resolution and customer satisfaction
5. Proactively identify opportunities to enhance the customer experience and provide feedback to the team
6. Maintain knowledge of product offerings, promotions, and company policies to effectively assist customers
7. Follow up with customers to ensure a high level of satisfaction and build long-lasting relationships
Join our team at Hustlezy and become part of a passionate and driven workforce. Apply now to embark on an exciting journey and make a positive impact in the customer service domain!
Annual CTC: ₹ 2,00,000 - 2,10,000 /year
Millions of users love HUSTLEZY! We, HUSTLEZY are on a mission to deliver all the trending products you see online to your Doorstep. Founded in 2020, HUSTLEZY has come a long way from its beginnings in a timespan shorter than a year. When our leaders first started out, their passion for providing the best products and to be the place where the modern Indians shop for their homes. We now serve customers all over India and are thrilled to be a part of the quirky, eco-friendly wing of the gifting and custom industry.
