Are you a dynamic and customer-focused individual with excellent communication skills in English and Hindi? Do you possess strong proficiency in MS Excel and have a passion for delivering exceptional customer service? If so, then we have the perfect opportunity for you at DeoDap International Private Limited! As a customer service executive, you will be responsible for providing top-notch support to our clients and ensuring their satisfaction with our products and services.
Key responsibilities:
1. Handling customer inquiries and resolving issues in a timely and professional manner
2. Communicating with customers via phone, email, and chat to provide assistance and support
3. Maintaining accurate records of customer interactions and transactions in MS Excel
4. Collaborating with internal teams to address customer needs and improve overall service
5. Assisting with order processing, tracking shipments, and managing returns and exchanges
6. Proactively identifying opportunities to upsell products and services to customers
7. Contributing to the continuous improvement of our customer service processes and procedures
If you are a proactive problem-solver with a passion for customer satisfaction, then we want to hear from you! Join our team at DeoDap International Private Limited and take your career to the next level. Apply now!
Annual CTC: ₹ 2,00,000 - 2,10,000 /year
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