Customer Service Specialist Fresher Job (Remote)

Are you a bright and enthusiastic individual with a passion for providing exceptional customer service? Baesic Fit is looking for a customer service/customer support specialist to join our dynamic team! As an employee with us, you will have the opportunity to develop your skills in Excel, effective communication, and English proficiency (spoken and written).

key responsibilities:

1. Assist customers with inquiries, concerns, and feedback through various channels (phone, email, chat)
2. Maintain accurate records of customer interactions and transactions in Excel spreadsheets
3. Collaborate with team members to resolve customer issues and ensure satisfaction
4. Provide product information, recommendations, and solutions to meet customer needs
5. Conduct initial inquiry calls & follow-up calls and emails to ensure customer concerns are addressed promptly
6. Assist in organizing and executing customer events and promotions
7. Contribute to the overall success of the customer service team by actively participating in team meetings and training sessions

If you have a positive attitude, excellent communication skills, and a desire to learn and grow in a fast-paced environment, we want to hear from you! Join us at Baesic Fit and take your customer service skills to the next level. Apply now!

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