1. Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal.
2. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn.
3. Understand customer s objectives and how they translate to outcomes.
4. Identify opportunities for up-sell and cross-sell
5. Bring intelligent feedback and recommendations from customers back to the product & tech teams.
6. Conduct ongoing operational reviews and suggest process improvements.
Requirements:
1. Excellent written, verbal, and presentation skills, with an eye for quality and attention to detail
2. Possess a high degree of self-motivation, initiative, integrity, discipline & commitment
3. Exceptional ability to communicate and foster positive business relationship
Neemtree Internet Private Limited is a specialized talent solution firm with a focus on the internet, mobile, cloud, and software products sectors. We bring strong domain expertise in the sectors of consumer internet, consumer mobile, e-commerce, m-commerce, cloud computing, SaaS, B2B internet-based services, etc. Because of our focus and domain knowledge, we can provide superior service. Our current clients include established companies, early-stage, and late-stage startups backed by marquee venture capital firms.
