1. Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal.
2. Strive to continually drive faster "time to value" and improve overall customer satisfaction & reduce churn.
3. Understand customer's objectives and how they translate to outcomes.
4. Identify opportunities for up-sell and cross-sell
5. Bring intelligent feedback and recommendations from customers back to the product & tech teams.
6. Conduct ongoing operational reviews and suggest process improvements.
Requirements:
1. Excellent written, verbal, and presentation skills, with an eye for quality and attention to detail
2. Possess a high degree of self-motivation, initiative, integrity, discipline & commitment
3. Exceptional ability to communicate and foster positive business relationship
Neemtree Internet Private Limited is a specialized talent solutions firm with a focus on the internet, mobile, cloud, and software product sectors. We possess deep domain expertise in areas such as consumer internet, consumer mobile, e-commerce, m-commerce, cloud computing, SaaS, and B2B internet-based services. Our targeted focus and extensive industry knowledge enable us to deliver exceptional service. Our clientele includes a diverse range of established companies, as well as early-stage and late-stage startups backed by leading venture capital firms.
