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Customer Success Associate Fresher Job (Remote)

Customer Success Associate

Neemtree Internet Private Limited

Work from home

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

1 Dec' 24

Posted just now

Fresher Job

10 applicants

About the job

Key responsibilities:

1. Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal
2. Strive to continuously drive faster 'time to value' and improve overall customer satisfaction & reduce churn
3. Understand customer's objectives and how they translate to outcomes
4. Develop new & improve existing new user guides & documentation of the product features & capabilities
5. Identify opportunities for up-sell and cross-sell
6. Bring intelligent product feedback and recommendations from customers back to the product & tech. teams
7. Conduct ongoing operational reviews and suggest process improvements

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Recent graduates only

2. Should have some previous client-facing role experience

Salary

Annual CTC: ₹ 2,00,000 /year

Perks

5 days a week

Number of openings

About Neemtree Internet Private Limited

Website

Neemtree Internet Private Limited is a specialized talent solutions firm focusing on the internet, mobile, cloud, and software product sectors. We bring robust domain expertise in consumer internet, consumer mobile, e-commerce, m-commerce, cloud computing, SaaS, and B2B internet-based services. Our focused approach and deep domain knowledge enable us to deliver superior service. We serve a diverse clientele ranging from established companies to early-stage and late-stage startups backed by marquee venture capital firms.

Activity on Internshala

Hiring since December 2023

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