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Customer Success Manager Fresher Job (Remote)

Customer Success Manager

Stamurai

Work from home

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,60,000 ₹ 3,60,000 /year

Experience

0-2 years

0-2 years experience

Apply By

11 Oct' 24

Posted few hours ago

Fresher Job

116 applicants

About the job

We're looking to hire a customer success manager to enable customer success and maintain lasting relationships. This is a customer-facing role and requires working during the night shift to cater to our global user base.

Key responsibilities:

1. Conduct personalized onboarding sessions for new users to familiarize them with product features and functionalities
2. Proactively engage with users to understand their goals and challenges and provide guidance on utilizing the platform effectively
3. Respond promptly and professionally to customer inquiries via various communication channels, including email, chat, and potentially phone
4. Troubleshoot technical issues and work collaboratively with our technical teams to provide timely resolutions
5. Develop a deep understanding of products and services to accurately address user inquiries and provide value-added solutions

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Only those candidates who are comfortable with a night shift

2. Candidates with excellent written and verbal communication skills

Salary

Probation:

Duration: 3 months

Salary during probation: ₹10,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 3,60,000 /year

Number of openings

About Stamurai

Website

Stamurai is an innovative special needs company that serves individuals with special needs, parents, and professionals in the special education space. We provide a speech therapy app and a professional tool. Our app utilizes AI and personalized interventions to improve speech and language skills, while our professional tool streamlines administrative tasks. We also offer resources and support for parents and a community for professionals. Our goal is to empower, connect, and enhance the lives of individuals with special needs.

Activity on Internshala

Hiring since June 2018

98 opportunities posted

62 candidates hired