Customer Success Specialist Fresher Job (Remote)

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Customer Success Specialist

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year
Experience
0 years
0 years experience
Apply By
5 Apr' 24
Posted 3 weeks ago
Fresher Job
409 applicants

About the job

Key responsibilities:

1. Support customers daily via email, forums, or other communication channels
2. Deliver solutions by identifying problems, researching answers, and guiding customers to resolve their issues
3. Ensure that all requests are followed up and closed effectively
4. Maintain logs and generate status summaries for the management team
5. Improve support practices wherever possible
6. Build relationships with customers and internal teams

Skill(s) required

Data Analysis Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office MS-PowerPoint
Earn certifications in these skills

Other requirements

1. BA/BSc in engineering, marketing, or related fields

2. Ability to learn our tools and technologies quickly

3. Good understanding of cloud software, browsers, tablets, and mobile devices

4. Outstanding verbal and written communication skills

5. Strong analytical reasoning and problem-solving skills

6. High level of energy and motivation

7. Excellent communication skills to liaison with all internal teams

8. Must be able to multitask effectively

Salary

Annual CTC: ₹ 3,00,000 - 4,00,000 /year

Perks

5 days a week

Number of openings

2

About Himanshu Choudhary

I am a consultant with Tynker and I am building separate operations for the company. I am looking forward to full time employees who can help me built it.
Activity on Internshala
Hiring since February 2024
3 opportunities posted
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