Junior Telecaller Fresher Job (Remote)

As a junior telecaller, you will have the exciting opportunity to be the first point of contact for our clients. Your role will involve communicating with customers over the phone in both English and Hindi, providing exceptional customer service and support. Your proficiency in MS Excel will also be essential for maintaining accurate records and updating databases.

Key responsibilities:

1. Make outbound calls to potential clients to generate leads and schedule appointments.
2. Handle incoming calls from customers and address their inquiries or concerns promptly and professionally.
3. Maintain a detailed record of all interactions with clients in MS-Excel for future reference.
4. Collaborate with the sales team to follow up on leads and ensure customer satisfaction.
5. Assist in preparing reports and analyzing data to identify trends and opportunities for improvement.
6. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
7. Work closely with the team to achieve targets and contribute to the overall success of the company.

If you are a driven and customer-focused individual with excellent communication skills and a passion for helping others, we would love to have you join our team. Come be a part of our dynamic and growing company where your talents will be recognized and rewarded. Apply now and embark on a rewarding career in telecommunications!

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