Lyfe Care Manager Fresher Job (Remote)

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Actively hiring
Lyfe Care Manager

Work from home

Start date
Starts Immediately
₹ 3,50,000 - 4,00,000 ₹ 3,50,000 - 4,00,000 /year
0-2 years
0-2 years experience
Apply By
31 May' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Work as a dedicated relationship manager of the app
2. Explain app usage and features to the patient and the caregiver
3. Understand the clinical context and ensure a sensitive communication style throughout
4. Monitor adherence to the app via the back-end platform by proactively following up whenever data entry is missed
5. Ensure follow-up appointments with doctors and coaches
6. Update prescriptions on the platform after each consult (offline or online)
7. Continuously update the backend system with changes in the patient s plan for setting reminders, targets, alerts, and goals for different parameters (medications, lifestyle, rehab, etc.) on the basis of inputs from the prescription and coach sessions
8. Work on the management of medicine order placement as and when the refill is required
9. Ensure that the patient is adhering to their prescribed medicine schedule and report any side effects or missed doses
10. Work on diagnostic tests order management; following up after every scheduled diagnostic test to ensure entry of reports on the app
11. Manage close communications with the patient, caregiver, and doctor to ensure offline events (emergency, death, cancellations, etc.)
12. Work on activation of different protocols (emergency, DND, post-discharge, etc.) as required
13. Work on overall subscription and app query management

Skill(s) required

Bengali Proficiency (Spoken) English Proficiency (Spoken) Gujarati Proficiency (Spoken) Hindi Proficiency (Spoken)

Other requirements

1. Must be a BHMS/BAMS/BDS graduate

2. Should have language proficiency in English, Hindi, Bengali, and Gujarati

3. Must be a fresher or with 1+ years of experience in health-tech and related fields

4. Ability to work in cross-functional settings and coordinate with a variety of stakeholders like doctors, therapists, operations team, and product team

5. Tech savvy and can work with computers, phones, and tablets in a remote setting

6. Friendly, empathetic, and able to cultivate strong relationships with patients

7. Clear communication skills with the ability to motivate and induce positive behavior change within patients

8. Strong computer skills with knowledge of Microsoft Programs such as Word, PowerPoint, Excel, etc.

9. Candidates will be also eligible for lucrative incentives that are performance-based


Annual CTC: ₹ 3,50,000 - 4,00,000 /year


Health Insurance Life Insurance

Number of openings


About Lupin Digital Health

Lupin Digital Health (LDH) was established with a singular focus on resetting healthcare benchmarks through Digital Therapeutics (DTx). We have launched India's first Holistic Heart Care programme for cardiac patients. Our offering comprises of FDA approved devices, user friendly mobile app and dedicated coaches and care manager who help cardiologists manage their patients better and deliver superior outcomes, such as improvement in vitals and reduced chances of hospital readmission. Lupin Digital Health is present on-ground in the top 10 cities in India and will soon be present across 30 cities, with hundreds of cardiologists and their patients benefitting from this unique DTx initiative.
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Hiring since April 2024
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