Customer Care Executive Fresher Job (Part time/Remote)

Key Responsibilities:

1. Act as the primary point of contact for clients, providing top-notch customer service and resolving any issues or concerns promptly
2. Build and maintain strong relationships with clients through regular communication and proactive outreach to ensure their needs are met
3. Collaborate with internal teams to address customer feedback and implement solutions to improve the overall customer experience
4. Conduct follow-up calls or emails to ensure customer satisfaction and gather feedback for continuous improvement
5. Utilize various communication channels, including phone, email, and chat, to assist customers and provide information about our products and services
6. Stay informed about industry trends and best practices in customer care to constantly enhance your skills and knowledge
7. Keep detailed records of customer interactions and transactions in our CRM system to track customer preferences and provide personalized service

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