Are you a people-person who thrives on providing exceptional customer service? Do you excel at building relationships with clients and ensuring their needs are met? Sunflow Technology is looking for a customer care executive to join our team and be the face of our company to our valued customers.
Key responsibilities:
1. Communicate with clients via phone, email, and chat to provide support and address inquiries promptly and professionally.
2. Build strong relationships with clients to ensure their satisfaction and loyalty to our brand.
3. Troubleshoot and resolve customer issues, escalating to management when necessary.
4. Keep detailed records of customer interactions and transactions for future reference.
5. Collaborate with other departments to ensure a seamless customer experience.
6. Stay up-to-date on product knowledge and industry trends to provide accurate information to clients.
7. Identify opportunities to upsell and cross-sell products and services to maximize customer value.
If you are passionate about customer care, have excellent communication skills, and enjoy working in a fast-paced environment, we want to hear from you! Join us at Sunflow Technology and be a key player in delivering exceptional customer service. Apply now!
Annual CTC: ₹ 4,00,000 - 7,00,000 /year
Sunflow Technology an Mumbai based Tech startup.
Provide the best IT services & best Tech Support also we have many active projects & many upcoming projects.
