As a customer-care executive at Webspire Solutions, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibility will be managing client interactions and ensuring their needs are met in a timely and professional manner.
Key responsibilities:
1. Responding to client inquiries via phone, email, and chat in a prompt and courteous manner
2. Providing product information, pricing, and support to clients as needed
3. Troubleshooting issues and resolving customer complaints efficiently
4. Maintaining accurate records of client interactions and transactions
5. Collaborating with other team members to ensure seamless customer experience
6. Identifying and escalating priority issues to management as necessary
7. Striving to exceed customer expectations and build long-lasting relationships with clients
If you are a proactive and customer-focused individual with excellent communication skills and a passion for providing top-notch service, we want you to join our team. Take the next step in your career with Webspire Solutions and make a meaningful impact on our clients' satisfaction. Apply now!
Annual CTC: ₹ 4,00,000 - 7,00,000 /year
Webspire Solutions founded by Aditya Kubde deals with full-stack software development & all other IT maintenance services.