Are you a customer support superstar with a passion for building strong client relationships? Fundscape Solutions is looking for you! As a key member of our team, you will play a crucial role in ensuring our clients receive top-notch support and have a positive experience with our services.
Key responsibilities:
1. Provide exceptional customer support via phone, email, and chat to address client inquiries and concerns promptly and professionally.
2. Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their requirements.
3. Collaborate with internal teams to ensure seamless communication and resolution of client issues.
4. Proactively reach out to clients to gather feedback and identify areas for improvement in our services.
5. Maintain accurate records of client interactions and follow-up activities in our CRM system.
6. Assist in onboarding new clients and provide training on our products and services as needed.
7. Stay updated on industry trends and best practices to continuously improve client support processes.
If you are a proactive and customer-focused individual with excellent communication skills and a knack for problem-solving, we want to hear from you! Join Fundscape Solutions and be a part of a dynamic team dedicated to delivering exceptional client support. Apply now to take your career to the next level!
Annual CTC: ₹ 4,00,000 - 7,00,000 /year
Hello, I am Gursharan Kaur proprietor of Fundscape solutions, a start-up from Mumbai-Thane, Our Firm deals with software and finance services. Our aim is to get listed in the name of a top service provider across India.
