As a 'Telecalling Executive' at Techtonic Solutions, you will be responsible for engaging with clients over the phone, providing exceptional customer service, and promoting our innovative tech solutions. This role is perfect for someone who thrives in a fast-paced environment and enjoys building relationships with clients.
Key responsibilities:
1. Make outbound calls to potential clients to introduce our products and services.
2. Handle inbound calls from existing clients to address their inquiries and provide support.
3. Build and maintain strong relationships with clients through regular follow-up calls.
4. Keep accurate records of all interactions with clients in our CRM system.
5. Collaborate with the sales team to identify new business opportunities and upsell products.
6. Stay up-to-date on our products and services to effectively answer client questions.
7. Achieve weekly and monthly targets for call volume and customer satisfaction.
If you have excellent communication skills, a knack for building rapport with clients, and a passion for technology, we want to hear from you. Join our team at Techtonic Solutions and help us drive growth through exceptional client interactions.
Annual CTC: ₹ 4,00,000 - 7,00,000 /year
The company provides IT services, typically end-to-end solutions through valuable strategy development, consulting services, and highly skilled engineering execution. Our goal is to help businesses succeed through cutting-edge digital transformation.
