We are looking for a dedicated Tele caller to join our team, handling campaign and survey calls from home. This role requires following a prepared script to engage with customers professionally and meet performance targets. Candidates should have a quiet workspace, necessary technical setup, and be available to work from 2:30 PM to 10:30 PM IST. After the final interview, selected candidates will complete a 1-day training session followed by a 5 days probation period.
Key Responsibilities:
1. Conduct campaign and survey calls using a provided script to maintain consistency and professionalism.
2. Engage effectively with potential and existing clients to gather responses and meet campaign objectives.
3. Address customer inquiries based on the script and escalate any non-scripted questions as needed.
4. Accurately document call details, customer responses, and outcomes.
5. Follow up with leads when required to achieve set performance targets.
6. Maintain a courteous and professional attitude in all customer interactions.
7. Participate in team meetings, ongoing training, and performance reviews.
Training & probation period:
1. 1-Day training: Training session to cover job duties, script handling, and call techniques.
2. 5-Day Probation Period: Assessment period following training to evaluate performance and script adherence.
Benefits:
1. Monthly salary of 16,700 + performance-based incentives.
2. Flexible work-from-home arrangement.
3. Ongoing support and training for skill development.
4. Opportunity to grow within a supportive team environment.
Note: Candidates must meet all technical, environmental, and skill requirements for this remote tele calling role.
3. Communication skills: Fluent in English (spoken and written) with strong listening abilities.
4. Work environment: Quiet and professional workspace at home.
5. Strong communication and active listening skills.
6. Ability to follow a structured script while maintaining a conversational tone.
7. Customer-oriented approach with patience and adaptability.
8. Basic computer skills and familiarity with CRM tools (preferred).
9. Technical setup required:
a. Laptop or desktop computer.
b. Headset with microphone for clear audio quality.
c. Stable, high-speed WiFi connection.
Salary
Duration: 15 days
Salary during probation: ₹10,000 /month (only for freshers)
After probation:
Annual CTC: ₹ 2,00,000 /year
Perks
5 days a week
Number of openings
10
About Telensys Communications Pvt. Ltd.
Telensys Communications Pvt. Ltd. is a forward-thinking company dedicated to redefining customer engagement through cutting-edge telecommunication solutions. Specializing in customer outreach, surveys, and campaign management, we connect businesses with their clients in meaningful ways. Our team of skilled telecallers operates remotely, using structured, script-based communication to maintain consistency and quality across every interaction.
At Telensys, we prioritize both client satisfaction and team development, offering comprehensive training, ongoing support, and performance-based incentives. We believe in creating a dynamic work culture that values growth, transparency, and customer-centric service. By harnessing advanced technology and professional expertise, we're helping businesses foster lasting connections with customers, one call at a time.
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