RPA Support/Data Analyst Fresher Job

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RPA Support/Data Analyst

Faridabad, Delhi, Gurgaon, Kurukshetra, Meerut, Greater Noida, Noida, Mathura, Haryana

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,50,000 - 3,00,000 ₹ 2,50,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
24 Mar' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Solving technical issues related to the RPA platform on the VM environment
2. Troubleshooting the basic network, application, and access issues
3. Informing customers about the ongoing issues with the Bot and update them about the steps taken to resolve the issues
4. Determining the root cause of incidents (configuration vs. defect)
5. Liaisoning with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents
6. Scheduling and monitoring bots in production and performing data entry
7. Coordinating with IT infrastructure teams to ensure the availability of automated business processes and the resolution of any issues that affect the execution of bots
8. Publishing a dashboard with bot execution results and provide weekly robot execution status reports regularly
9. Coordinating with business SMEs for process exceptions or failures of bots
10. Addressing all service requests in the given SLA and completing the restoration of service within specified SLA parameters with the business
11. Providing 24 7 dedicated on-desk support with phone/ email support over weekends
12. Handling all configuration changes/process level changes in the given SLA
13. Taking care of the incident resolution with P1, P2 and P3 tickets being solved completely within defined SLAs

Note:

1. Only BCA final year students
2. Work Location: Faridabad, India
3. Basic knowledge of automation anywhere A360

Skill(s) required

.NET C++ Programming C Programming Java Machine Learning Python

Who can apply

1. Those who are from or open to relocate to Faridabad, Delhi, Gurgaon, Kurukshetra, Meerut, Greater Noida, Noida, Mathura, Haryana and neighboring cities

Other requirements

Excellent written and verbal communication

Understanding of any programming languages, such as C, C++, Java, Python, or .NET

Strong problem-solving decision-making, critical thinking, and analytical skills.

Basic knowledge of Machine Learning (ML) and Artificial Intelligence (AI)

Collaborative and a team player.

Desire to work in a multi-cultural environment with a diverse workforce

Strong desire to learn the emerging technologies and RPA tools in the market such as Tableau and Power BI

BCA final year students only

Work from office only

5 days a week

Salary

Annual CTC: ₹ 2,50,000 - 3,00,000 /year

Perks

5 days a week

Number of openings

5

About Advanced Network Management

ANM is one of the fast-growing IT consulting firms focused on building long-term, customer-focused relationships. We have a reputation for top engineering talent and long-lasting client partnerships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise networking, data center & cloud, collaboration, security, audiovisual, Salesforce, and RPA.
We bring 25 years of experience connecting people and processes with innovative solutions. We have offices in the USA and India. We carry the highest levels of engineering certifications and recognitions from leading manufacturers like Cisco, VMware, AWS, Splunk, and RPA. It has a platinum partnership with Automation Anywhere. There has been an 827% revenue increase in five years.
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