Qualifications and Skills
Proficiency in India Mart Portal (Mandatory skill)
Experience as a sales assistant (Mandatory skill)
Strong customer service skills with the ability to manage customer relationships effectively
Understanding of sales techniques and the ability to apply them in a practical setting
Deep product knowledge to provide accurate information to clients
Effective communication skills, both verbal and written, to interact with clients and team members
Skilled in negotiation to close deals and maintain client satisfaction
Problem-solving ability to handle client issues and provide timely resolutions
Roles and Responsibilities
Assist the sales team in managing client interactions through the India Mart Portal.
Maintain and update client records and follow up on client inquiries promptly.
Provide detailed product information to clients and support them in their purchasing decisions.
Coordinate with internal teams to ensure timely delivery of products and services to clients.
Handle customer service inquiries and resolve any issues related to sales and services.
Support the sales team in preparing reports and documentation required for meetings and presentations.
Assist in the development and implementation of sales strategies to achieve company targets.
Monitor market trends and competitors to provide insights and suggestions for business improvement.