School Manager Fresher Job

Key Responsibilities:

I. Marketing and admissions /collections:

1. Ensuring there is no zero paid-for fee payment every month.
2. Transport fee collections.
3. Fee dues are paid on time for the first term.
4. Collection of fines and any other miscellaneous income.
5. Responsible for Pre-School tie-ups in designated areas.
6. Target achievement for revenue and admissions.
7. Planning and execution of all the marketing activities/events/tie-ups.
8. Training and development of team members of diverse verticals. Accounts, branch operations, maintenance and upkeep, vendor management, and customer relationship management.

II. Branch handling:

1. Taking care of the smooth operation of the given branch
2. Responsibility of collection of tuition fee collection, campus maintenance, and transport system.
3. Working on data and preparing reports for presentation - parent handling and entire responsibility to handle all non-academic grievances
4. Should know about handling inventory.
5. Handling employee grievances - Focus on continuous improvement to increase the efficiency of the task - standardizing the process
6. Keeping close track of inward/outward movement.
7. Trustee handling and stakeholder management.
8. Handling grievances in BMC.
9. Coordinating amongst other business verticals such as marketing, logistics, procurement, projects, academics, etc.
10. Conducting interviews for admin team members.


III. Parent handling
1. Front-facing on all non-academic issues.

IV. Handling complaints
1. Make sure the issues mentioned in the complaint register are resolved at the earliest.
2. Follow up with the Front Office, Accounts, and Campus in charge for early resolutions of complaints.

V. Staff
1. Keeping a close track of staff strength.
2. Ensuring the attendance for staff is regularly and properly marked by EA.
3. Be the contact point of HR for attendance and salary processing.
4. Follow up with the corporate office for staff complaints/ issues.
5. Making sure the recruitment database is maintained properly by the front office.
6. Getting data for the recruitment of surrounding schools and play school teachers.

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