We are looking for a skilled and knowledgeable service engineer to join our team. The ideal candidate will be responsible for the onsite/online installation, demonstration, maintenance, and repair of various equipment like thermoforming machines, and 3D printers (motors, sensors, and circuit boards) and offer software support to customers. This role requires extensive travel across India and a strong understanding of electronics and software systems.
Key Responsibilities:
1. Installation: Perform the installation of equipment such as thermoforming machines, 3D printers, dental CNC machines at customer sites across India
2. Demonstration: Conduct product demonstrations, showcasing the features, benefits, and proper usage of equipment and software to customers
3. Maintenance and Repair: Provide regular maintenance services and attend to the repair of motors, sensors, and circuit boards to ensure equipment operates efficiently and effectively
4. Technical Support: Offer technical support to customers, troubleshooting and resolving any issues related to equipment and software
5. Customer Training: Train customers on the proper use and maintenance of the equipment and software training ensuring they are equipped with the knowledge to use machines and software effectively
6. Documentation: Maintain detailed records of all service activities, including installation, maintenance, repairs, and customer interactions
7. Compliance: Ensure that all service activities comply with company policies, safety standards, and relevant regulations
1. Education: B.Tech/B.E/diploma in bio-medical, electronics, electrical, mechanical, or a related field
2. Experience: Prior experience in a service engineering role is preferred
3. Technical Knowledge: Strong understanding of electronics, software systems, etc.
4. Problem-Solving: Excellent troubleshooting and problem-solving skills with the ability to quickly diagnose and resolve technical issues
5. Communication Skills: Strong verbal and written communication skills, with the ability to explain complex technical information to non-technical customers
6. Travel Willingness: Willingness and ability to travel extensively across India, including remote locations
7. Time Management: Strong organizational skills and the ability to manage time effectively, especially when handling multiple service requests
Salary
Duration: 6 months
Salary during probation: ₹12,000 - 15,000 /month (only for freshers)
Oblu Healthcare LLP stands as a prominent Indian enterprise, serving as a comprehensive destination for all your clear aligner manufacturing requisites. Our array of offerings spans from cutting-edge scanners, sophisticated design software, state-of-the-art 3D printers, and precision thermoforming units to a wide spectrum of consumables necessary for the aligner production process. Our platform is designed to be your ultimate resource, housing all the essential components under one roof.
Beyond just products, we take great pride in providing an unparalleled operational experience. Our commitment to excellence is reflected in the seamless functionality of the products we supply. We have dedicated ourselves to ensuring that your journey with our supplied solutions is marked by efficiency and efficacy. One of our cornerstones is the provision of prompt and effective service support, adding an extra layer of assurance to your workflow.
