1. Manage the user lifecycle management pre & post-sales of users/learners
2. Maintain acceptable performance metrics such as quality, productivity, feedback, and attendance and prepare status/weekly and bi-monthly reports of users
3. Monitor and report on feedback, activity, and reviews of users
4. Respond to comments and user queries in a timely manner
5. Attend to the questions, suggestions, and remarks from users via voice, chat, or email support
6. Manage the conduction of community activities
LearnTube by CareerNinja is a ZEE and NASSCOM-backed global, AI-driven product that transforms the scattered content of the internet and YouTube into bite-sized courses complete with a structured path, auto-generated assessments & peer interactions. We have 6 lakh learners upskilling on the platform, across 64 different countries & 2112 cities in India. LearnTube delivers this content in the form of 200+ skill courses in domains like tech, marketing, data science, and design. These courses are rated an awesome 4.8/5 & are delivered through an easy-to-use WhatAapp bot, a mobile, and a web app.
To aid our 100% placement support feature we have 900+ recruiting partners including brands like Amazon, Schbang, Foxymoron, Publicis media, Popxo, DU Times, and 900 others Latest press coverage: Wellfound (formerly Angelist) featured LearnTube on its latest coverage as a product that is looking for great teams, building great things in the top trending industries.
