Technical Customer Support Fresher Job

Qualifications and Skills

Strong communication skills
Excellent customer service attitude
Effective problem-solving abilities
Experience in customer support is a plus
Knowledge of technical support tools and systems

Roles and Responsibilities

Provide technical assistance to customers via phone, email, or chat
Troubleshoot and resolve technical issues
Document customer interactions and solutions
Collaborate with the technical team to address escalated issues
Ensure customer satisfaction and retention

Eligibility Criteria:

2020 &2021&2022& 2023
Bachelor's Degree (Any degree)
Consistent academic record of 60% in 10th, 12th, UG.
Maximum of 2 years of gap in education and not beyond.
0-1 year experience candidates.
Strong written and verbal communication.
Excellent probe problem-solving analytical skills, combined with impeccable business judgement and industry knowledge

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.