1. Solid understanding of MS Office Suite (Excel, Word, PowerPoint) and experience in automating tasks using Python.
2. Basic knowledge of operating systems, especially Windows and Linux.
3. Strong problem-solving abilities to diagnose, analyse, and resolve technical issues effectively.
4. Ability to clearly articulate technical information to non-technical users in a friendly and professional manner.
5. Familiarity with Java programming and web development frameworks.
6. Any relevant certifications in MS Office, Python, Linux, or ESM tools will be advantageous.
7. A focus on providing high-quality service and ensuring customer satisfaction.
8. Ability to adapt quickly to new tools and technologies.
9. High attention to detail, especially when resolving technical issues.
10. Willingness to collaborate and contribute to team success.
11. A desire to learn and grow in a technical support role, especially within the ESM domain.
Annual CTC: ₹ 2,00,000 - 2,50,000 /year
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