Technical Support Executive role at Mazenet Solutions - Full-Time position in Hyderabad, ideal for Freshers with less than 1 year of experience. Join a team of dedicated professionals in the IT service industry.
Qualifications and Skills
Cloud Computing
Technical Support
Customer Service
Google Workspace
Strong communication skills
Excellent Troubleshooting abilities
Roles and Responsibilities
Provide technical support to customers via phone, email, or chat
Troubleshoot and resolve technical issues effectively and efficiently
Collaborate with internal teams to ensure prompt issue resolution
Document customer interactions and solutions for future reference