Technical Support Fresher Job

Company Overview

Mazenet Solution is an IT service company with 201-500 employees headquartered in Chennai. For more information, visit www.mazenet.com

Job Overview

Technical Support role at Mazenet Solution for fresher with less than 1 year of experience in Hyderabad. Full-time employment with essential skills in Google Ads, Pay Per Click (PPC), Digital Marketing, PPC Bid Management, Customer Support, and Technical Support.

Qualifications and Skills

Knowledge of Google Ads and Pay Per Click (PPC)
Understanding of Digital Marketing principles
Experience in PPC Bid Management
Excellent customer support and communication skills
Ability to provide efficient technical support to customers

Roles and Responsibilities

Provide technical support to customers via phone, email, and chat
Troubleshoot and resolve technical issues related to software products
Document and escalate complex technical issues to the appropriate teams
Assist in testing new software releases and updates
Deliver outstanding customer service and ensure customer satisfaction
Eligibility Criteria:
2019, 2020, 2021 & 2022, 2023 batch of any degree.
Consistent academic record of 50% in 10th, 12th, UG.
Maximum of 2 years of education gap and not beyond year experience candidates.
Flexible to relocate to anywhere in India and work in any shift or domain.
Strong written and verbal communication.
Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledge

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.