Telecaller Fresher Job

Ahmedabad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
9 Mar' 25
Posted 3 days ago
Fresher Job

About the job

Key responsibilities:

1. Identifying hardware and software solutions
2. Troubleshooting technical issues
3. Diagnosing and repairing faults
4. Resolving network issues
5. Installing and configuring hardware and software
6. Speaking to customers to quickly get to the root of their problem
7. Providing timely and accurate customer feedback
8. Taking customers through a series of actions to resolve a problem
9. Following up with clients to ensure the problem is resolved
10. Replacing or repairing the necessary parts
11. Supporting the roll-out applications
12. Providing support in the forum
13. Managing multiple cases at one time
14. Testing and evaluating new technologies

Skill(s) required

Effective Communication Hindi Proficiency (Spoken)

Who can apply

1. Candidates who are from Ahmedabad

Other requirements

1. Degree in computer science or information technology

2. Certification in Microsoft, Linux, or Cisco is advantageous

3. Prior experience in tech support, desktop support, or a similar role

4. Proficiency in Windows/Linux/Mac OS

5. Experience with remote desktop applications and help desk software

6. Attention to detail and good problem-solving skills

7. Excellent interpersonal skills

8. Good written and verbal communication

Salary
Duration: 3 months
Salary during probation: ₹10,000 - 15,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 /year

Number of openings

5

About Mantra Softech India Private Limited

Mantra Softech is a global hi-tech manufacturer of biometric products and solutions with an in-house design and development team. This dream project of like-minded visionaries started in 2006 and continues to push the envelope on biometric system capabilities.

Mantra enjoys market leadership in India and is expanding globally with a client base in more than 30 countries. Mantra's major business comes from the government, telecom, and financial sectors to name a few. Mantra's product portfolio includes fingerprint sensors, IRIS sensors, integrated fingerprint devices, integrated IRIS devices, POS/MicroATM/financial terminal, IRIS recognition in mobile, and many more biometric devices. Customers' rapidly growing requirements for complex and sophisticated security systems are the inspiration behind Mantra's Innovative products and solutions.
Activity on Internshala
Hiring since January 2023
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