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Telecaller Fresher Job

Telecaller

Archana M

Hyderabad

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

0-2 years

0-2 years experience

Apply By

12 Dec' 24

Posted 2 days ago

Fresher Job

11 applicants

About the job

Key responsibilities:

1. Handle customer's inbound and outbound calls.
2. Work on solving queries, telling them about products/offers/services
3. Follow communication 'scripts' when handling different topics
4. Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
5. Seize opportunities to upsell products when they arise
6. Build sustainable relationships and engage customers by taking the extra mile
7. Keep records of all conversations in our database in a comprehensible way
8. Attend educational seminars frequently to improve knowledge and performance level
9. Meet personal/team qualitative and quantitative targets

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) Telugu Proficiency (Spoken)

Earn certifications in these skills

Learn Business Communication

Learn Digital Marketing

Learn Business Analytics

Who can apply

1. Those who are from or open to relocate to Hyderabad and neighboring cities

Other requirements

1. Good communication skills

2. Good problem-solving skills over the call

3. High energy level

Salary

Probation:

Duration: 3 months

Salary during probation: ₹10,000 - 12,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

About Archana M

Eunice is an emerging business associate brand in customer life cycle management services with ample experience in sales, collections/recovery, customer retention & credit verification.

Activity on Internshala

Hiring since November 2024

1 opportunity posted