Telecaller Fresher Job

Key Responsibilities:

1. Outbound Calling: Initiate calls to prospective customers and conduct surveys or follow-ups.
2. Product Knowledge: Develop a strong understanding of our products/services to effectively communicate benefits to customers.
3. Lead Generation: Identify and qualify leads through conversations and collect relevant information.
4. Customer Interaction: Address customer inquiries, provide information, and resolve any issues they may have.
5. Data Management: Maintain accurate records of calls, customer interactions, and leads in the CRM system.
6. Sales Support: Collaborate with the sales team to convert leads into sales and meet team targets.
7. Reporting: Prepare daily/weekly reports on call activity, lead status, and customer feedback.

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