Are you a skilled communicator with a passion for helping others? HealthCare AtHOME (HCAH) is looking for a talented Telecaller with excellent Spoken English Proficiency to join our dynamic team! As a Telecaller, you will be responsible for reaching out to potential clients to promote our healthcare services and assist them in scheduling appointments. Your ability to effectively convey information and build rapport with customers will be pivotal in helping us provide top-notch care to those in need.
Key Responsibilities:
1. Make outbound calls to prospective clients to introduce HCAH services and answer any questions they may have.
2. Maintain a high level of professionalism and customer service during all interactions with clients.
3. Document all communication with clients accurately and efficiently in our CRM system.
4. Collaborate with the sales and marketing team to develop effective strategies for increasing client base.
5. Follow up with clients to ensure satisfaction and address any concerns they may have.
6. Stay informed about the latest healthcare trends and updates to accurately inform clients.
7. Meet and exceed monthly targets for call volume and conversion rates.
If you are a motivated individual with a knack for communication and a desire to make a difference in the healthcare industry, we want to hear from you! Join our team at HCAH and help us provide quality care to those who need it most. Apply now!
Annual CTC: ₹ 2,00,000 - 3,00,000 /year
HealthCare AtHOME is from the promoters of Dabur. HealthCare AtHOME (HCAH), is a leading home healthcare service provider in India. HCAH follows the best practices in medical care and maintains international protocols and standards. We have served over 4,00,000 patients across India and have helped them recover safely and comfortably in the place they know best, i.e., their home. HCAH maintains a high standard of customer service, a fact supported by an NPS score of over 70 percent.
Some of the key services offered by HCAH include setting up the ICU at home, providing cancer care at home, nursing care, and physiotherapy services along with providing a plethora of clinical procedures at home thereby delivering almost 70% of all clinical services at home. The scope of each service is defined according to regulatory and statutory requirements.
