1. Work on student engagement: Connect with students to discuss past due fees, explore creative payment options, and offer empathetic support and financial guidance when navigating hardship.
2. Work on payment plans: Craft flexible payment plans that work for the institution and students and connect students with resources like financial aid or budgeting tools.
3. Work on collaboration and coordination: Work closely with departments to facilitate smooth communication and resolution of payment-related issues. Track progress and ensure timely fee collection.
4. Work on follow-ups: Follow up with students regarding outstanding payments, send reminders, and track payment commitment progress on a regular basis.
5. Handle documentation: Maintain accurate MIS records of student accounts, payments, and communication for documentation and auditing purposes.
6. Work on data-driven strategy: Analyze trends and suggest ways to optimize the payment recovery process.
7. Handle compliance: Uphold the institution's financial policies with ethical conduct and ensure all transactions adhere to regulations.
8. Work on building relationships: Cultivate positive connections with students and families through genuine care. Advocate for student success and financial well-being.
Henry Harvin is one of the leading providers of training & advisory services. We are a global ed-tech company based out of the US & India, certified by 'Great Place to Work'. Our brand ambassador is Chetan Bhagat. We rank amongst the Top 500 Edtech companies globally and the Top 100 ed-tech companies in India with 800+ programs for upskilling and reskilling.
Henry Harvin has been operational since July 2013 having offices across 11+ cities in US, India & UAE including Fremont (8 The Green, Ste A, Dover, USA), Dubai Mainland (UAE), Noida, Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Chandigarh, Gurgaon) with a strong team of 500+ employees and 650+ consultants.
