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Testing Executive Fresher Job

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Testing Executive

Affinsys AI

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,50,000 - 4,00,000 ₹ 3,50,000 - 4,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

6 Oct' 24

Posted 3 weeks ago

Fresher Job

684 applicants

About the job

Key responsibilities:

1. Identify and tackle end-user issues by interfacing with the Support and Development teams
2. Attend all client L1 issues and calls and closure within the assigned service parameters of response time by proper allocation of time to achieve customer satisfaction
3. Have complete ownership of the service delivery process for the assigned customer base
4. Serve as the first point of contact for customers seeking technical assistance
5. Work closely with the support and delivery team to resolve the issues and close the tickets
6. Creating & executing test cases, identifying and documenting defects, and working closely with the development team to resolve issues
7. Reviewing & analyzing system specifications
8. Reporting & documenting technical issues

Skill(s) required

Manual Testing MS-Excel

Earn certifications in these skills

Learn MS-Excel

Learn Git & Github

Learn Software Testing

Other requirements

1. B.Sc Computer Science, 2024 & 2025 batch only.

2. Excellent verbal & written communication skills is a MUST.

3. Looking for immediate joiners

Salary

Annual CTC: ₹ 3,50,000 - 4,00,000 /year

Perks

5 days a week Health Insurance

Number of openings

About Affinsys AI

Website

Affinsys AI is an award-winning innovative software company with a focus on the application of Artificial Intelligence in enterprise customer experience. We offer our Enterprise SaaS products - TelcoBuddy, BankBuddy & InsureBuddy as white-labeled CX solutions to Mid-size & large enterprises. With a laser-sharp focus on Customer Experience automation for enterprises, we use Composite AI Deep learning, NLP, computer vision, big data, recommendation systems & speech analytics fused with our domain knowledge of working with 100's enterprises across 50 countries to help them shift: from legacy to latest channels (Embedded Financial services), from transactions to goal based journeys (Personalized customer experience), from reactive service provider to proactive advisor (Robo/AI-based advisory), from silos to ecosystem.
Within a short span of 4 years from commercial launch, our innovative product has found rapid adoption with esteemed customers in 18 countries.

Activity on Internshala

Hiring since September 2024

1 opportunity posted