Trainee Engineer & Support Fresher Job

Key responsibilities:

1. Provide technical support to enterprise-level applications
2. Monitor critical applications to ensure smooth performance
3. Proactively oversee the maintenance of applications
4. Document incidents, problems, and their solutions, including the troubleshooting process
5. Coordinate with clients and internal teams to resolve issues effectively
6. Timely escalate issues to senior members when necessary
7. Be available 24/7 on rotational shifts due to the critical nature of the applications
8. Be open to reporting to the client's location in Mumbai

Required Skills:

1. Decent verbal and written English skills
2. Critical thinking
3. Ability to prioritize multiple open issues
4. Qualification: Bachelor's degree in information technology (preferred)

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