You will be provided training on standard IT hardware and equipment, operating systems, and basic working knowledge of databases. Training will be provided with a deep understanding of how the systems work, how to diagnose and perform troubleshooting and handle technical issues.
Key responsibilities:
1. Providing technical support to enterprise-level applications
2. Monitoring the critical applications
3. Proactively overseeing the maintenance of applications
4. Document incidents, problems and their solution including the troubleshooting process
5. Coordinate with clients and internal teams
6. Timely escalation to the senior members
Required Skills:
1. Decent Verbal and Written English skills
2. Critical Thinking
3. Ability to prioritize multiple open issues
4. Qualification: Bachelor's degree in Information Technology (preferred)
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Time Management
SK is a full-service system integrator with expertise in software services and IT infrastructure. In the 37+ years of delivering value, SK's 230+ strong team has been transforming businesses digitally. Our software services cover Salesforce consulting, development, and maintenance. Database services include auditing, hardening, performance tuning, and management. Our other offerings include application support & testing services. Under Infrastructure services, network design and security remain our core strengths. We excel at providing services around virtualization, backup, storage & computing.
