Front Desk Representative Job

Company Overview
Established in 1927 by Sheth Anandilal Podar, Podar Education Group has been driven by traditional Indian values of honesty, integrity, and service. With over 95 years in the educational space, the network consists of 139 institutions nationwide, educating over 2,00,000 students with the support of 7,800 staff members. Podar offers diverse educational streams through various schools and colleges. For more information, visit Podar Education Network.

Job Overview
We are seeking a Junior Front Desk Representative to join our team in Jalna. This is a full-time position ideal for candidates with 1 to 3 years of work experience. The role involves managing our front desk, ensuring efficient service, and supporting administrative tasks.

Qualifications and Skills
Excellent communication skills to interact clearly with parents, students, and staff.
Strong customer service orientation to provide a welcoming environment at the front desk.
Experience in handling front desk operations efficiently under minimum supervision.
Proficient in documentation to maintain accurate records and reports.
Skilled in receptionist duties including answering calls and responding to emails.
Ability to perform reporting and analysis for administrative purposes.
Good organizational skills to manage multiple tasks simultaneously with attention to detail.
Basic computer skills, including MS Office Suite, for day-to-day operations.

Roles and Responsibilities
Greet and welcome visitors in a warm and professional manner.
Manage and direct incoming phone calls and emails.
Maintain visitor logs and ensure proper documentation.
Assist in daily administrative tasks and provide clerical support to staff.
Handle inquiries and provide accurate information about the institution.
Coordinate with various departments for smooth functioning of front desk operations.
Organize and maintain a neat reception area.
Support reporting and analysis tasks as required by management.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.